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DOT Secretary Forcefully Reminds Airline Passengers of Their New Refund Rights

Travel NewsJuly 23, 20243Views

Some airlines are still struggling to reboot their service in the wake of last weekend's cataclysmic CloudStrike software shutdown. On Monday, Delta Air Lines was still limping its way back to the runways. The airline announced it had to cancel another 800 departures on the first workday of the week, bringing the total of scrapped…

Travel News

What to know about airline refunds, delays

Travelers wait in line at a Delta Airlines counter at Ronald Reagan National Airport in Arlington, Virginia, on July 19, 2024. Airlines around the world experienced disruption on an unprecedented scale after a widespread global computer outage grounded planes and created chaos at airports. Ting Shen/Bloomberg via Getty Images Major airlines like United, Delta and…

July 20, 20247Views

Travel News

Airline profits lag even as travel demand breaks records

Passengers pass through O'Hare airport in Chicago, July 3, 2024. Scott Olson | Getty Images Record summer air travel demand isn't translating to record U.S. airline profits. Carriers will have to answer for that disconnect when they report quarterly results this month. Some airlines have forecast record demand, and in some cases, revenue. But higher…

July 8, 202410Views

Travel News

German airline Lufthansa hikes ticket fares due to environmental costs

An Airbus A340-300 and an Airbus A 321-100 belonging to Lufthansa are parked on the airport apron. Helmut Fricke | Picture Alliance | Getty Images German airline company Lufthansa Group said Tuesday it would add an "environmental cost surcharge" to ticket prices as soon as this week, which could be as high as 72 euros…

June 26, 202417Views

Travel News

Delta, United compete to be America’s luxury airline

A Boeing 767 passenger aircraft of Delta Air Lines arrives from Dublin at JFK International Airport in New York as the Manhattan skyline looms in the background on Feb. 7, 2024. Charly Triballeau | Afp | Getty Images Delta Air Lines is the country's most profitable airline. CEO Ed Bastian's challenge is…

June 26, 202413Views

Travel News

This Airline Is Mining Your Personal Information to Sell You More Things to You In Flight. Stop That!

Welcome to the spammy skies. United Airlines has launched a new ad serving platform that will exploit the personal travel information of its customers gathered from bookings, and the use of its app to allow a wide array of companies to peddle their wares to flyers. The platform is called Kinective. In a chilling, up-is-down…

June 12, 202415Views

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Emirates airline chalks record annual profit as travel demand booms

An Emirates Airlines plane Karim Sahib | AFP | Getty Images DUBAI, United Arab Emirates — Dubai-based carrier Emirates airline on Monday reported record annual profit of 17.2 billion dirhams ($4.7 billion) for the 2023-2024 financial year, up 63% from the year prior. The flag carrying airline of the UAE's glitzy commercial capital has enjoyed…

May 16, 202433Views

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Scam Alert: Passengers Report Fake Airline Phone Numbers Are Listed by Google

Over the weekend, as airports in the northeastern U.S. endured another 1,300 flight cancellations, reports surfaced of a complex scam operation that has allegedly compromised Google search results. A Twitter user identifying himself as Shmuli Evers posted that the local phone number he was shown for Delta Air Lines via a Google search actually linked…

May 4, 202425Views

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Are Airline Credit Cards Worth It? What About Hotel-Branded Cards?

It seems so obvious. You fly a particular airline or stay with a particular hotel chain and you’re very loyal. The logical thing to do, then, is to put all your spending on a hotel- or airline-branded credit card, right? If you love flying with Delta Air Lines, for instance, why not charge everything you…

May 4, 202423Views

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What Is It Like to Fly French Bee? Our Airline Review

The annoyances start here, with what the airline jauntily calls “Our tailored fares: travel à la carte.” Translation: We’re going to play every mind game in the book to get you to spend more than you intended. Travelers are first shown a very low price, but that’s only for a painfully no-frills “Basic” ticket. From…

May 3, 202497Views