Almost a year ago, Frommer's warned readers that big corporations were preparing to reduce the value of loyalty points and frequent flyer miles. Since then, we've seen the predicted onslaught come true. Delta Air Lines made it harder for customers to obtain elite status and use the carrier's much-hyped airport lounges. American Airlines made…
Southwest Airlines recently became the latest U.S. carrier to roll out a bag-tracking tool for customers. Now live on both the airline’s website and mobile app, the service allows customers to view the status of checked luggage from the point it’s dropped off to when it's loaded and then unloaded from the plane. It’s a…
A Southwest Airlines Boeing 737-700 aircraft lands at Ronald Reagan Washington National Airport in Arlington, Virginia, on May 7, 2023. Nicolas Economou | Nurphoto | Getty Images Southwest Airlines is weighing changes to its cabin that could involve abandoning its single-class, open-seating system to drive up revenue, CEO Bob Jordan told CNBC…
A Southwest Airlines Boeing 737 MAX 8 arrives at Daniel K. Inouye International Airport on January 20, 2024 in Honolulu, Hawaii. Kevin Carter | Getty Images An engine cowling fell off of a Southwest Airlines Boeing 737-800 and struck a wing flap during takeoff from Denver International Airport, the…
Boeing 737 MAX airplanes are seen parked at a Boeing facility on August 13, 2019 in Renton, Washington. David Ryder | Getty Images Southwest Airlines said Tuesday that it will have to trim its capacity plans and reevaluate its financial forecasts for the year, citing delivery delays from Boeing ,…