Once synonymous with indulgent late-night snacks, hotel minibars were a hallmark of convenience for travelers in the 1990s and the early aughts. But that is not longer the case. The hotel minibar concept went global in 1974, when a Hilton in Hong Kong stocked its in-room fridges with tiny liquor bottles inspired by airline bar…
It’s bad enough when you need an Uber just as the ball game is ending across town, and a $24 ride jumps to $68. But now that $549 airline ticket to London can leap to $849 just as quickly, when the AI brain powering the airline’s revenue management system gets word that a Bad Bunny…
Updated October 21, 2024
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First, it helps to understand the playing field. There are basically three types of websites that people can use to find hotels: OTAs (online travel agencies); the hotels’ own websites, which may offer special member deals OTAs can’t match; and aggregators, or meta-search engines, which don’t actually handle reservations, but trawl both OTAs and hotel…
Everyone who has stayed at a hotel since Covid-19 knows that something is off. You're not losing your mind. Room rates have gone way up. Business is way up, yet housekeeping services have been scaled back—sometimes you won't receive much hospitality at all. Amenities are being cut. Guests aren't getting fresh towels, trash isn't being emptied,…
Hotel workers in San Francisco have been on strike for months as they demand higher wages and more affordable healthcare. (A November demonstration at the Grand Hyatt San Francisco is pictured above.) Perhaps in a bid to hit hotel owners where it hurts (right in the junk fees), the labor union Unite Here, which represents…
The 2024 World Series may be over, but that won't stop baseball fans from searching for their next ballpark fix. But forget touring a stadium — this one lets you sleep inside it. Es Con Field Hokkaido is a stadium on the Japanese island of Hokkaido with a grass field, retractable roof and space for 35,000 spectators. But…
Waco, Texas, takes another step toward becoming Chip-and-Joanna-Gainesville this fall. The married stars of the home-renovation series Fixer Upper have developed and designed their own hotel in the central Texas city (located almost exactly midway between Dallas to the north and Austin to the south) from which they launched their Magnolia lifestyle empire based on modern…
The Tempo by Hilton New York Times Square's birth might have been complicated and steeped in drama, but the resulting hotel is remarkably simple in its intentions and design. It's not loaded down with pretension, velvet-rope restaurants, spas, or even significant lounge areas. Essentially, the common areas amount to a modest 11th-floor lobby situated…
Hotel room rates in many major cities around the world are expected to continue their skyward climb in 2024—rising by double-digit percentages in many places, according to the Hotel Monitor 2024, a forecast from American Express Global Business Travel (aka Amex GBT). In considering hotel prices in more than 80 cities, analysts relied on figures…