Delta Air Lines is tired of using the word economy. The airline industry simply can't seem to settle on the name for its most common airfare seat class. Just like most carriers ditched the word coach from their common parlance decades ago, Delta has now decided to jettison economy from its vocabulary, too. Along with…
Southwest Airlines has been going through some things—operational meltdowns, backtracking on customer perks, scorching mockery on Saturday Night Live—but it wants you to believe everything is rosy and that you love it this way. "We're taking off to the land of MORE choice," a new Southwest promotional video gushes. The clip goes on to claim…